Alan Clayton was inspired to come up with TrekMetrics, a tool to encourage tracking both ‘right brain’ (leadership) and ‘left brain’ (management) metrics, as well as aligning the long term vision, medium term strategy and daily operations. In Trekmetrics, Captain Kirk focuses on vision/mission. Spock on strategy. Scotty on operations, and Dr McCoy on customer & team. This is very similar to the 6 Thinking Hats technique for examining problems. For instance
In simple terms, TrekMetrics calls for a combination of ‘leading’ (right) and ‘lagging’ (left) indicators, as well as strategic (top down) and operational (bottom up) indicators, again, looking at the results of the system, not individuals. So, it helps to find your Bones and Scotty too.
Alan Clayton was inspired to come up with TrekMetrics, a tool to encourage tracking both ‘right brain’ (leadership) and ‘left brain’ (management) metrics, as well as aligning the long term vision, medium term strategy and daily operations. In Trekmetrics, Captain Kirk focuses on vision/mission. Spock on strategy. Scotty on operations, and Dr McCoy on customer & team. This is very similar to the 6 Thinking Hats technique for examining problems. For instance
In simple terms, TrekMetrics calls for a combination of ‘leading’ (right) and ‘lagging’ (left) indicators, as well as strategic (top down) and operational (bottom up) indicators, again, looking at the results of the system, not individuals. So, it helps to find your Bones and Scotty too.