Wed, 11/24/2021 - 12:04
It seems like yesterday that I walked into 1425 Vista Way in Red Bluff, California, to begin what I thought was a part-time data-entry job that was supposed to last just a few weeks. Instead, I ended up working for Quality Digest for 21 years; made…
Wed, 06/23/2010 - 06:00
You’ve just been to a big conference (or small one, more likely these days) and you’re psyched. You’ve heard a couple of great keynotes, sat in on some terrific sessions, and maybe spent a day in a workshop that really got your juices flowing.…
Wed, 11/11/2009 - 04:00
During my sabbatical from writing this column this summer, I watched an interesting program on the National Geographic Channel’s “Mayday” series1. It serves as a terrific example of how a good root cause analysis can get to the heart of a seemingly…
Wed, 11/04/2009 - 04:00
There’s been much ado about this brave new digital world. Newspapers, magazines, and books are fast becoming mere electrons flickering before our eyes on computer monitors, smart phones, and e-book readers. It’s an exciting time in human history—…
Sun, 05/03/2009 - 16:32
I am a creature of habit. I have favorites (authors, foods, directors, friends, family members, books—not necessarily in that order) that I like to revisit every so often. This is particularly true when I’m stressed out. I reread The Hobbit and…
Tue, 03/31/2009 - 13:52
I‘ve been doing quite a bit of home improvement recently--installing new flooring, painting, etc. I’ve got a few sore muscles but the sense of pride in my achievement (plus the money I saved by doing it myself) makes it all worthwhile.
I have to…
Fri, 02/27/2009 - 13:53
Barack Obama is only one month into his presidency and he’s facing some serious challenges, primarily the economy. What began as a distant rumble early last year has hit like a tsunami. Banks are failing, millions of people have been laid off, GM…
Thu, 01/29/2009 - 15:57
If you’ve been paying attention, it’s probably no surprise to many of you that magazines and newspapers are struggling to survive. Daily newspapers are getting smaller and smaller; magazines are getting thinner and thinner. This issue of Quality…
Tue, 12/02/2008 - 14:00
It’s that time of year when we look back at what we have accomplished, at what we’re thankful for, and what lies ahead in the year to come. What a year 2008 has been: skyrocketing (and plummeting) fuel prices, an election that seemed like it would…
Wed, 10/29/2008 - 18:07
By the time you read this, the new version of ISO 9001 should be out. ISO 9001:2008 is the result of years of work by an international team of volunteer experts. These dedicated men and women gave up hundreds of hours of their time and traveled to…