Wed, 04/17/2024 - 12:01
The Center for Organ Recovery & Education (CORE), a 2019 Baldrige Award recipient, is a nonprofit organ procurement organization (OPO) in Pittsburgh with a federally designated service area encompassing a population of 5.5 million in western…
Wed, 11/29/2023 - 12:02
During the recent celebration of Manufacturing Day, thousands of U.S. manufacturers showcased the realities of modern manufacturing to students as a way to inspire the next generation.
The importance of this can’t be overemphasized. During the next…
Tue, 10/17/2023 - 12:00
(NIST: Gaithersburg, MD) -- Since 2014, the NIST Cybersecurity Framework has been used by organizations to reduce cybersecurity risks. In 2016 (with a revision in 2019), the Baldrige Performance Excellence Program published a companion self-…
Thu, 08/11/2022 - 12:02
According to a survey of a broad cross-section of CEOs, the Foundation for the Malcolm Baldrige National Quality Award noted that “deploying strategy is three times more difficult than developing strategy. If deployment is so challenging, the…
Tue, 10/19/2021 - 12:03
‘We didn’t get here on our own,” said Brian Dieter, president and CEO of Baldrige Award-recipient Mary Greeley Medical Center (MGMC), speaking at the 32nd Baldrige Quest for Excellence Conference. “We think we are very much better as a result of…
Wed, 09/01/2021 - 12:01
‘What would be important to you in the care of your daughter?” John Chessare, president and CEO of Baldrige Award-recipient GBMC HealthCare (GBMC), asked a virtual Quest for Excellence conference audience.
“The No. 1 answer is always that people…
Wed, 08/18/2021 - 12:02
The spirit of service—for a small clinic started in 1913 to provide free care to Los Angeles (LA)—lives today in the servant-leader aspirations of 2019 Baldrige Award recipient Adventist Health White Memorial (AHWM), a 353-bed, safety-net hospital…
Wed, 07/21/2021 - 12:00
A recent study conducted by Forbes Insights, in partnership with ASQExcellence (ASQE) and ASQ, examines quality initiatives in the digital era, based on the views and experiences of 1,036 executives and quality professionals from enterprises…
Thu, 06/24/2021 - 12:02
In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient.
From a one-person consulting firm founded in 1979, MESA has grown to support a workforce of more than 250 people. The largest…
Wed, 10/07/2020 - 12:02
I recently listened to a Ted Talk by Simon Sinek, author of the book Start With Why: How Great Leaders Inspire Everyone to Take Action (Portfolio, the Penguin Group, 2009), and it caused me to reflect on some key questions in and related to the…