Thu, 05/02/2024 - 12:03
Deming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.
Named for the X…
Mon, 04/22/2024 - 12:03
I was asked to lead a workshop in the sales order department of a manufacturer that we had helped with process improvement on the factory floor. Those efforts had positively reverberated across the company in the form of fewer late and expedited…
Wed, 04/03/2024 - 00:00
In a humorous moment from Steve Martin’s comedy Father of the Bride, there’s a scene where George Banks (Martin) argues with a store clerk that the number of buns in a package is mismatched with the packaged number of hot dogs: “I wanna buy eight…
Thu, 10/05/2023 - 12:03
I’ll admit it: After five decades watching U.S. companies turning to simplistic accounting tricks to remain profitable, I’m discouraged.
I was a kid when I first discovered the Toyota Production System (TPS). My eyes were opened to the immense…
Mon, 08/21/2023 - 12:03
Peter Drucker, celebrated by BusinessWeek magazine in 2005 as “the man who invented management,” is credited with a concept that has created confusion for me throughout my work life: the distinction between knowledge work and manual work.
In his…
Mon, 07/10/2023 - 12:02
Last May marked the 35th anniversary of the Shingo Prize, an award bestowed each year to recognize organizations that demonstrate the principles and methods espoused by its namesake, Shigeo Shingo. Although I haven’t made it to every celebration and…
Wed, 04/05/2023 - 12:02
There’s a certain irony in the recent attention paid to the application of robots on the shop floor. On a couple occasions in the past year, I’ve heard manufacturing colleagues talk about the benefits of deploying robots to handle material…
Mon, 09/26/2022 - 12:03
I responded recently to a LinkedIn post regarding AI-assisted robotic recycling. The sorting speed is so fast, we almost miss each sort in the blink of an eye. Having observed this same activity attempted by humans—and overlooking the upstream…
Mon, 08/29/2022 - 12:02
With GBMP’s 18th annual Northeast Lean Conference on the horizon, I’m reflecting on our theme, “Amplifying Lean—The Collaboration Effect.” The term collaboration typically connotes an organized attempt by unrelated, even competitive, parties to work…
Thu, 04/28/2022 - 12:02
In 1985, about the time I was discovering there was a better way to produce products, The Natural, a film about an aging baseball player with extraordinary talent, was garnering multiple Academy Awards. This archetype concerning natural “God-given”…